This Privacy Policy describes how information is handled when you browse our website, purchase a storage product, contact us, or interact with our marketing. It also explains the choices available to you.

Information You Give Us:
Depending on how you use our website, you may provide:

• Your name and contact details
• Shipping and billing addresses
• Order details and purchase history
• Account information, if you create an account
• Messages, photographs, or other details you send to customer support
• Email marketing preferences

Payment information is submitted through the payment services available at checkout. We receive information needed to confirm and manage your order, such as payment status and transaction details. Please do not send a full card number or security code to our customer support team.

Information Collected When You Visit:
Our website and its service providers may collect technical and usage information, including your IP address, browser and device details, pages viewed, referral source, and interactions with the store. Cookies and similar technologies may collect some of this information.

We use personal information to:

• Process orders, payments, deliveries, returns, and refunds
• Send order confirmations, tracking updates, and service messages
• Answer questions and provide customer support
• Maintain accounts and improve website functions
• Detect fraud, protect the store, and address technical problems
• Send promotional messages when permitted and in accordance with your preferences
• Comply with applicable legal and recordkeeping obligations

We may use shopping and website activity to understand which products and pages are useful to visitors. Where required, we will request consent before using non-essential cookies or similar technologies.

We use reasonable technical and organizational measures intended to protect personal information. Access to order and customer information is limited to people and service providers who need it for their work.

Payment information is handled by the payment services presented during checkout. No method of online transmission or storage is completely secure, so we cannot guarantee absolute security.

We keep personal information for as long as reasonably needed to fulfill orders, provide support, maintain required business records, resolve disputes, and meet legal obligations. When it is no longer needed, we delete or de-identify it where appropriate.

We share information with service providers when needed to run the store. These may include website hosting, payment processing, delivery, customer support, analytics, and email service providers.

If advertising tools are enabled on our website, partners may receive information through cookies, pixels, or similar technologies to measure campaigns or show relevant advertisements. Depending on our active integrations, these partners may include Meta, Google, or AppLovin.

Their privacy information is available at:

• Meta: https://www.facebook.com/privacy/policy
• Google: https://policies.google.com/privacy
• AppLovin: https://legal.applovin.com/privacy

We may also disclose information when required by law, to respond to a lawful request, or to protect the rights and security of our customers and business. Information may be processed in countries other than the one where you live, subject to applicable legal requirements.

Cookies and similar technologies help the website operate and may support analytics or advertising.

The types we may use include:

• Necessary cookies — support features such as the shopping cart, checkout, and account access
• Analytics cookies — help us understand how visitors use the website
• Advertising cookies or pixels — help measure campaigns and, where enabled, support relevant advertising

You can manage cookies through your browser and any privacy controls displayed on our website. Blocking necessary cookies may prevent parts of the store from working correctly.

Information about cookies used by Shopify is available at: https://www.shopify.com/legal/cookies

Our website may contain links to websites or services operated by other organizations. Their privacy practices are governed by their own notices. We encourage you to review those notices before providing information to a third party.

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information. You may also have the right to opt out of certain uses or disclosures for targeted advertising.

To make a request, email service@tevqilo.com. We may need to verify your identity before completing a request. We will respond in accordance with applicable law.

Where required by law, we treat recognized opt-out preference signals, including Global Privacy Control, as a request to opt out of applicable sale, sharing, or targeted advertising. You may also use the “Your Privacy Choices” link on our website when that option is available.

A browser’s Do Not Track setting is different from Global Privacy Control. We do not claim that every Do Not Track signal disables all website tracking.

Our store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please email service@tevqilo.com so we can review the matter and take appropriate action.

If we become aware of an incident involving personal information, we will investigate, take appropriate steps to address it, and notify affected people or authorities when required by applicable law.

The timing and method of any notice will depend on the facts of the incident and the legal requirements that apply.

You may receive emails needed to complete or manage an order even if you do not subscribe to marketing.

If you receive promotional emails from us, you can unsubscribe using the link in the message or by contacting service@tevqilo.com. Unsubscribing from marketing will not stop essential order and customer service communications.

We will process marketing opt-out requests in accordance with applicable law.

For questions about this Privacy Policy or a request concerning your personal information, contact:

Shenzhen Miyi Technology Co., Ltd.
Room B339, Yousong Technology Building
No. 108 Donghuan 1st Road, Songhe Community
Longhua Subdistrict, Longhua District
Shenzhen, Guangdong Province, China

Email: service@tevqilo.com
Phone: +86 13662687299
Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM